Create an account
Open the app and tap on Create one to create a new account. Enter a valid email address and choose a password. Select the region time zone from the place where the Smart Controller will be located. Choose the setup code written in the cover of the Quick Start instructions and tap on Register.
The setup code is written in the cover of the Quick Start instructions.
Choosing a location
When choosing the location(s) for your Neo Smart Blinds Controller(s) you must ensure that:
- The Smart Controller receives a strong WiFi signal from your router
- All of your motorized blinds receive a strong radio signal from at least one of your Smart Controllers.
These factors may be hard to assess before using the system, so take your best guess. You can easily reposition your Smart Controller(s), or add a new one at a later time.
Adding a Smart Controller
The app will guide you through each step. If something goes wrong, it will also help you to troubleshoot the problem. Below, a summary of the steps with some extra technical information.
To add a Smart Controller, you will need:
- 2.4Ghz Wi-Fi with Internet
- the Wi-Fi passwords in hands
- to choose a place somewhere central in your house with a strong Wi-Fi signal to install the Smart Controller
Power up your Smart Controller
Install your Smart Controller somewhere central with a strong WiFi signal. The LED underneath the Smart Controller will turn on to indicate it is receiving power.
The LED should be blinking blue, indicating the Smart Controller is in the special “Setup-Mode”
If it isn't, press the "S" button for 3 seconds.
If the LED is still not blinking blue, clean any past WiFi network information stored by holding the “S” button for 10 seconds. The LED will blink blue faster after the “S” has been held for a full 10 seconds.
To assure the process was successful, reset the controller with a short press to “R” button, the LED should start blinking blue.
Connect to Neo-Smart-Blinds Wi-Fi network
Adjust your WiFi settings to connect to the Neo Smart Blinds network.
Important note to Android users: After connecting to the hotspot, you should wait about 10 seconds before returning to the app. Your phone may notify you that this access point does not have Internet access, and ask you whether you want to remain connected. You should confirm that you do before continuing.
Allow Smart Controller to use your Wi-Fi
Select the WiFi network your Neo Smart Blinds Controller should use, then enter the network password.
If you don’t see your WiFi network on the list, you can try rescanning. If you still don’t see your WiFi network after rescanning, you will need reposition your Neo Smart Blinds Controller.
The Smart Controller will proceed to the final steps of the process. If necessary, the app will ask you to follow complementary steps.
Adding a blind
Choose "Add a blind" from the menu
Select "Add a blind" from the upper left corner menu
Choose the room that the blind will belong to, or add a new one, then give the blind a name. Note that you can add up to 14 blinds into a single room.
When naming your blind, try to use a descriptive name (e.g. East Wall, or Bay Window) so that you can easily identify the blind later.
While renaming a blind is easy, grouping it into another room later requires many steps. Think carefully about how you want to group your blinds into your rooms, so as to avoid needing to change this later.
Put the blind into Pair-Mode by using a button on the motor or an already paired remote control. The process depends on the entered setup code. Please follow the detailed instruction provided by the app.
Send the pairing signal by pushing the “Pair” button. The blind should again jog back and forth. If you see that happen push “Okay it worked”, otherwise push “Retry”.
Tips for grouping blinds to match your home layout
Before adding the blinds to your Smart Controller, we advise you taking a moment to observe your home layout and try to identify the schedules that will be the most useful to you. To help you, here are some common examples:
- Open blinds in the morning to wake up or after wake up time
- Close blinds when the sun hits directly
- Close blinds for privacy at night
- Close blinds before bedtime
Blinds with identical schedules (days of the week and time) can be added in the same room to make its automation (and integration to third party devices) easier and more flexible. Have in mind that you can always add the same blind in different rooms, if necessary. Just repeat the process to add a blind in the app with the same blind into multiple rooms.
Using the illustrated house above as an example, besides grouping each blind in its corresponding room, the blinds on the east wall of the house (right side of the image) were grouped in a room called East Wall. This room will also facilitate the voice commands usage, if a voice control device is integrated, such as Amazon Alexa.
Controlling blinds individually
Open the room page
Tap on the room that has the blind you want to control.
Use the Open, stop, favorite position and close buttons
In the room's page, each blind will have the buttons: open, stop, favorite position* and close. Use them to control blinds individually.
* The favorite position button may change or not be available according to your setup code
Use the step up and step down buttons for fine control of the blind's position
If fine adjustments are needed, tap on the blind to access all the blind controls, including step up and step down buttons.
Adding a schedule to a room
Update the app on all your devices
Only the version 2.10 or later of the app has the relative schedule feature.
The relative schedule is a beta feature, not all accounts will be supported at the moment. The final version of this feature will support all accounts.
Open the room page
Tap on the room that you want to add a schedule
Access the Schedule page
In the bottom of the page, tap on the Schedules button
Create a new schedule
Tap on the plus button to create a schedule
Enter the information and save
Choose the blind position, the time and select the days of the week the schedule will run.
There are 2 types of schedules: the specific time schedule and the relative time schedule.
To set a specific time schedule choose the “on time” button and then, enter the desired time of the day (e.g. 9:30PM).
To set a relative schedule, choose the “at sunset” or the “at sunrise” button. The app will show you the today’s sunset/sunrise time to your location. If you want to set the schedule for a certain amount of time before or after the sunset/sunrise time, enter the desired amount between 0:00h to 3:59h in the time field.
After tapping on the "save" button the schedule will be added to the room.
All Smart Controllers of your account need to be online
All the Smart Controllers of your account need to be online (with Internet access) at the moment when you are adding or editing a relative schedule.
Changing the name or the icon of a room
Open the room page
Tap on the room you want to change its name or its icon.
Tap on the pencil icon
In the upper right corner, tap on the pencil icon to edit the room's information.
Change the room information and save
Enter the new name and/or select the display icon from the carousel by swiping the icons left or right. Tap on the Save button to save the modifications.
Deleting a room
Open the room page
Tap on the room you want to delete (permanently remove from the app).
Tap on the pencil icon
In the upper right corner, tap on the pencil icon to access the room's information page.
Tap on the trash can icon and confirm
In the upper right corner, tap on the trash can icon to delete the room. Tap on OK to confirm and delete the room.
Adding a scene
Choose "Scenes" from the menu
Select "Scenes" from the upper left corner menu.
Tap on "Add Scene"
On the upper right corner, tap on “Add Scene”.
Give a name and tap on "Add Rooms and Blinds"
Choose a significant name for your scene that will help you remember its usage. Then, tap on “Add Rooms and Blinds”.
Choose a command for each room and blind to be added to the scene
The app will show you all the rooms and blinds of your account. Choose one command for each room and/or individual blind that you want to add to the scene.
If you choose a command for a room, it means that all the blinds from that room will execute the same command. If different commands are needed, choose the commands for each blind of the room.
To add the selected rooms and blinds to the scene, tap on the button “Add to Scene”.
Save the scene
Tap on the button located on the bottom of the page, “Save” to save the scene.
How to play a Scene
Select “Scenes” from the upper left corner menu. Then, tap on the “Play” button of the scene you want to play.
The execution time of a scene will vary according to the total number of rooms and blinds (around 1 second for each). Example: 2 rooms and 2 blinds will take 4s to finish.
Before playing another scene, you will need to wait for the previous scene to complete.
Repositioning the Smart Controller
To reposition a Smart Controller that is already associated with your account to a new location with access to the same WiFi network, simply unplug it and replug in the desired location.