Create an account
Open the app and tap on Create one to create a new account. Enter a valid email address and choose a password. Select the region time zone from the place where the Smart Controller will be located. Choose the setup code written in the cover of the Quick Start instructions and tap on Register.
The setup code is written in the cover of the Quick Start instructions.
Choose a city with the same timezone, including the matching Daylight Saving time.
Choosing a location
When choosing the location(s) for your Neo Smart Blinds Controller(s) you must ensure that:
- The Smart Controller receives a strong WiFi signal from your router
- All of your motorized blinds receive a strong radio signal from at least one of your Smart Controllers.
These factors may be hard to assess before using the system, so take your best guess. You can easily reposition your Smart Controller(s), or add a new one at a later time.
Adding a Smart Controller
Power up your Smart Controller
Install your Smart Controller somewhere central with a strong WiFi signal. The LED underneath the Smart Controller will turn on to indicate it is receiving power.
The LED should be blinking blue, indicating the Smart Controller is in the special “Setup-Mode”
If it isn't, press the "S" button for 3 seconds.
If the LED is still not blinking blue, clean any past WiFi network information stored by holding the “S” button for 10 seconds. The LED will blink blue faster after the “S” has been held for a full 10 seconds.
To assure the process was successful, reset the controller with a short press to “R” button, the LED should start blinking blue.
Adjust your WiFi settings to connect to the Neo Smart Blinds hotspot.
Important note to Android users: After connecting to the hotspot, you should wait about 10 seconds before returning to the app. Your phone may notify you that this access point does not have Internet access, and ask you whether you want to remain connected. You should confirm that you do before continuing.
When it’s in Setup-Mode (LED blinking blue), your Neo Smart Blinds Controller creates it’s own WiFi hotspot. From a computer or mobile device it will appear on your available list of available WiFi networks as:
Neo-Smart-Blinds-XXXX(Where XXXX are four random characters.)
You must connect your phone, tablet, or computer to this hotspot to continue to the setup process.
This is done differently depending on the operating system of the device you are using. See the videos above for Android and iOS.
Choose the WiFi
Select the WiFi network your Neo Smart Blinds Controller should use, then enter the network password.
If you don’t see your WiFi network on the list, you can try rescanning. If you still don’t see your WiFi network after rescanning, you will need reposition your Neo Smart Blinds Controller.
Adding a blind
Choose "Add a blind" from the menu
Select "Add a blind" from the upper left corner menu
Choose the room that the blind will belong to, or add a new one, then give the blind a name. Note that you can add up to 14 blinds into a single room.
When naming your blind, try to use a descriptive name (e.g. East Wall, or Bay Window) so that you can easily identify the blind later.
While renaming a blind is easy, grouping it into another room later requires many steps. Think carefully about how you want to group your blinds into your rooms, so as to avoid needing to change this later.
Put the blind into Pair-Mode by using a button on the motor or an already paired remote control. The process depends on the entered setup code. Please follow the detailed instruction provided by the app.
Send the pairing signal by pushing the “Pair” button. The blind should again jog back and forth. If you see that happen push “Okay it worked”, otherwise push “Retry”.
Tips for grouping blinds to match your home layout
Before adding the blinds to your Smart Controller, we advise you taking a moment to observe your home layout and try to identify the schedules that will be the most useful to you. To help you, here are some common examples:
- Open blinds in the morning to wake up or after wake up time
- Close blinds when the sun hits directly
- Close blinds for privacy at night
- Close blinds before bedtime
Blinds with identical schedules (days of the week and time) can be added in the same room to make its automation (and integration to third party devices) easier and more flexible. Have in mind that you can always add the same blind in different rooms, if necessary. Just repeat the process to add a blind in the app with the same blind into multiple rooms.
Using the illustrated house above as an example, besides grouping each blind in its corresponding room, the blinds on the east wall of the house (right side of the image) were grouped in a room called East Wall. This room will also facilitate the voice commands usage, if a voice control device is integrated, such as Amazon Alexa.
Controlling blinds individually
Open the room page
Tap on the room that has the blind you want to control.
Use the Open, stop, favorite position and close buttons
In the room's page, each blind will have the buttons: open, stop, favorite position* and close. Use them to control blinds individually.
* The favorite position button may change or not be available according to your setup code
Use the step up and step down buttons for fine control of the blind's position
If fine adjustments are needed, tap on the blind to access all the blind controls, including step up and step down buttons.
Adding a schedule to a room
Open the room page
Tap on the room that you want to add a schedule
Access the Schedule page
In the bottom of the page, tap on the Schedule button
Create a new schedule
Tap on the plus button to create a schedule
Enter the information and save
Choose one option for the blind position and tap on it. Enter a time for the schedule to run. If necessary, tap on the days to select or deselect the days of week for this schedule. Tap on Add button to save all information you have entered and add the schedule to the room.
Tap on Add button to save all information you have entered and add the schedule to the room.
Changing the name or the icon of a room
Open the room page
Tap on the room you want to change its name or its icon.
Tap on the pencil icon
In the upper right corner, tap on the pencil icon to edit the room's information.
Change the room information and save
Enter the new name and/or select the display icon from the carousel by swiping the icons left or right. Tap on the Save button to save the modifications.
Deleting a room
Open the room page
Tap on the room you want to delete (permanently remove from the app).
Tap on the pencil icon
In the upper right corner, tap on the pencil icon to access the room's information page.
Tap on the trash can icon and confirm
In the upper right corner, tap on the trash can icon to delete the room. Tap on OK to confirm and delete the room.
Repositioning the Smart Controller
To reposition a Smart Controller that is already associated with your account to a new location with access to the same WiFi network, simply unplug it and replug in the desired location.
When powered back on, the Neo Smart Blinds Controller should move through four states:
- Blinking green rapidly (connecting to the WiFi)
- Blinking green very slowly (WiFi connection established)
- Blinking light-blue rapidly (connecting to the Cloud)
- Blinking light-blue very slowly (Cloud connection established)
If successful the Neo Smart Blinds Controller will get to state 4.
To reposition your Neo Smart Blinds Controller somewhere with a different WiFi network, delete the Controller from your account, then re-add it once in the new location.