Create an account
Enter all information necessary to create the new account. You will find the setup code in the manual.
Power up your Smart Controller
Install your Smart Controller somewhere central with a strong WiFi signal. The LED underneath the Smart Controller will turn on to indicate it is receiving power.
When choosing the location(s) for your Neo Smart Blinds Controller(s) you must ensure that:
1. The Neo Smart Blinds Controller receives a strong WiFi signal from your router
2. All of your motorized blinds receive a strong radio signal from at least one of your Neo Smart Blinds Controllers.
These factors may be hard to assess before using the system, so take your best guess. You can easily reposition your Neo Smart Blinds Controller(s), or add a new Neo Smart Blinds Controller at a later time.
After choosing a location, plug your Neo Smart Blinds Controller into a reliable power source using the adapter and cable that came with it. Alternative use any standard micro USB power supply capable of supplying at least 1000mA of current.
Adding a Smart Controller
Press the “S” button for 10 seconds, then press “R”. The LED will blink blue faster after the “S” has been held for a full 10 seconds.
You need to transfer your home’s WiFi information (network name and password) to the Neo Smart Blinds Controller so it can access the Internet. This is done by first putting the Neo Smart Blinds Controller into a special “Setup-Mode”.
A Neo Smart Blinds Controller is in Setup-Mode when the LED underneath is blinking blue. (The first time you plug in your Neo Smart Blinds Controller it will probably start in Setup-Mode.)
You can put a Neo Smart Blinds Controller into Setup-Mode anytime by holding the “S” button for a few seconds. However, when adding a Neo Smart Blinds Controller to your account for the first time we recommend holding the “S” button for a full 10 seconds, then pressing “R”, which wipes the memory clean of any past WiFi network information, providing a fresh start.
Adjust your WiFi settings to connect to the Neo Smart Blinds hotspot.
Important note to Android users:
After connecting to the hotspot, you should wait about 10 seconds before returning to the app. Your phone may notify you that this access point does not have Internet access, and ask you whether you want to remain connected. You should confirm that you do before continuing.
When it’s in Setup-Mode (LED blinking blue), your Neo Smart Blinds Controller creates it’s own WiFi hotspot. From a computer or mobile device it will appear on your available list of available WiFi networks as:
Neo-Smart-Blinds-XXXX(Where XXXX are four random characters.)
You must connect your phone, tablet, or computer to this hotspot to continue to the setup process.
This is done differently depending on the operating system of the device you are using. See the videos above for Android and iOS.
Choose the WiFi
Select the WiFi network your Neo Smart Blinds Controller should use, then enter the network password.
Your Neo Smart Blinds Controller will automatically scan for the WiFi networks available in the area. Select your home network, and enter the password.
If you don’t see your WiFi network on the list, you can try rescanning. If you still don’t see your WiFi network after rescanning, you will need reposition your Neo Smart Blinds Controller.
To reposition your Neo Smart Blinds Controller, simply exit the Controller add process, move your Controller closer to your router, and start over.
Adding a blind
Open the "Add Blind" page
Select "Add a blind" from the menu
Behind the scenes, adding a blind consists of two parts:
1. Creating a virtual blind in the app.
2. Pairing the physical blind in your home with the virtual blind in the app.
Note that you will not be able to control your blinds until you have added at least one Neo Smart Blinds Controller to your account.
Provide details about the blind
Choose the room that the blind will belong to, or add a new one, then give the blind a name. Note that you can add up to 14 blinds into a single room.
When naming your blind, try to use a descriptive name (e.g. East Wall, or Bay Window) so that you can easily identify the blind later.
Confirm your choices
While renaming a blind is easy, grouping it into another room later requires many steps. Think carefully about how you want to group your blinds into your rooms, so as to avoid needing to change this later.
Prepare the blind
Put the blind into Pair-Mode by pushing the red “P” button for 2-3 seconds, or using the remote.
In order to control a blind, it must be paired with the app. This requires you put the blind into “Pair-Mode”, then send the blind a special signal, pairing it into the selected room. How you put a blind into pair-mode depends on the type of motor it uses.
Typically this can be done in one of two ways:
1. Push and hold the red “P” button for 2-3 seconds until the blind jogs back and forth or beeps.
2. On the blind’s primary remote control**, select the blind’s channel then press and hold the “C” and “L” buttons together until it jogs back and forth.
*** The primary remote control is the first remote control the blind is paired with after a memory wipe
Send pairing signal
Send the pairing signal by pushing the “Pair” button. The blind should again jog back and forth. If you see that happen push “Okay it worked”, otherwise push “Retry”.
Repositioning the Smart Controller
To reposition a Smart Controller that is already associated with your account to a new location with access to the same WiFi network, simply unplug it and replug in the desired location.
When powered back on, the Neo Smart Blinds Controller should move through four states:
- Blinking green rapidly (connecting to the WiFi)
- Blinking green very slowly (WiFi connection established)
- Blinking light-blue rapidly (connecting to the Cloud)
- Blinking light-blue very slowly (Cloud connection established)
If successful the Neo Smart Blinds Controller will get to state 4.
To reposition your Neo Smart Blinds Controller somewhere with a different WiFi network, delete the Controller from your account, then re-add it once in the new location.