Getting Started
Dowload the app
Using your phone or a tablet, download and install the Neo Smart Blinds Blue App.
No account is needed
No need to create and account, you are ready to start the claiming your blinds.
Claiming a blind
Claiming a blind is easy and the app has a step by step for this process. Below you will find a more detailed explanation about claiming a blind. Before starting, make sure that:
- Each blind has a Neo Blue Link connected to it
- The Bluetooth of your device is enabled
Tap to claim
Tap on Tap to claim of an unclaimed blind. The app will open the step by step to claim a blind and will automatically connect to the blind.
Identify blind
Use the button Identify blind to make sure you are pairing the right blind. The motor will jog back and forth, so you can visually identify the blind.
Confirm blind
If you are in the correct blind, tap the Next button. If not, tap the return icon (upper left of the screen) and go to step 1.
Press and hold button until it jogs
Press and hold the small button on the side of the blind until it jogs. You can use the motor’s antenna (white wire) to press the button. For a second method to pair the blind, please follow the instructions in the app.
Name the blind
Give a name to the blind, it will help you to find it later in the blind’s list.
Adjusting upper and lower limit
Please note that this is an advanced settings and not all blinds will need to be adjusted. Most installers will adjust each blind during the installation process. Setting a new limit will overwrite the old one.
Choose a blind
Tap on the blind you want to adjust the limits.
Tap on the more menu
The more menu (three dots) is located in the upper right side of the screen.
Choose the limit you need to adjust
Choose to adjust either the upper or lower limit and tap on the option.
Adjust the limit
Use the buttons available to adjust the upper/lower limit.
Set limit
When the blind is in the desired position, tap on the button set limit.
Reversing the direction of a blind
If a blind moves to the opposite direction to your command, then you need to switch up and down in order to use your blind properly. To make this change, follow the steps below:
Tap to connect
Tap on Tap to connect of the blind you need to reverse the direction.
Tap on the more menu
The more menu (three dots) is located in the upper right side of the screen.
Tap on Reverse direction and confirm
Tap on the Reverse direction option, and then, tap on Confirm.
Controlling the blind
You can either control your blind by swiping up and down on the window frame or by tapping on the buttons below it.
Use the button Show Help to learn what each button does.
Setting a favourite position
Tap to connect
Tap on Tap to connect of the blind you want to set a favourite position.
A) Choose a favourite position by using the slider
In the blind control, to the right of the window frame, you can set a favourite position to the blind. Just tap and hold the dot, then move it to the desired position and release.
B) Choose a favourite position by entering a number
Tap on the favourite position number located below the slider.
Enter you favourite position number. This step is particularly useful for Venetian and Zebra blinds, where you can tilt or match front and back layers to allow the light to pass through.
Set your blind to the chosen favourite position
To move your blind to the favourite position, tap on the heart icon.
Creating a new schedule
Access the Schedule tab
Tap on the blind you want to create a new schedule, then tap on the Schedule tab.
Tap on the plus button
On the bottom of the page, tap on the blue button with a plus in it.
Choose position, time and days
On the window frame, swipe your finger down to set the blind position. Tap on the Choose time to select the time. The time is in 12 hours format, don’t forget to choose AM or PM to set the time properly. Choose when the schedule will run automatically. The default setting is all days of the week, so tap on the days you don’t want to add this schedule.
Save the schedule
If you want, you can preview the blind’s position for this schedule. Use the preview button for this. Tap on the Save button to save you schedule.
Adding a recently created schedule to another blind
The app saves the last 4 schedules you have created. To copy and paste these schedules to your blinds, follow the steps below:
Connect to a blind and tap on the Schedule tab
Choose a blind in your blind list, tap on Tap to connect and then, tap on the Schedule tab.
Using the blue button, tap on one existing schedule
On the bottom of the page, tap on the blue button on the bottom of the page. Then, tap on one existing schedule of the list to add to the blind.
Repeat to add more existing schedules the blind
Repeat the steps 3 and 4 to add more existing schedules to the blind. You can have up to 4 schedules per blind.
Deleting a schedule
There are two methods to delete a schedule:
Method 1
Connect to a blind and tap on the Schedule tab
Tap on Tap to connect of the blind you want to delete the schedule from, and then, tap on the Schedule tab.
Tap and hold the schedule to delete
Tap and hold the schedule you want to delete. Confirm by tapping on Delete.
Method 2
Connect to a blind and tap on the Schedule tab
Tap on Tap to connect of the blind you want to delete the schedule from, and then, tap on the Schedule tab.
Tap on schedule, then use the trash icon to delete it
Tap on the schedule you want to delete, then tap on the trash can icon. Tap on Confirm to permanently delete the schedule.
Changing the name of a blind
Connect to a blind and tap on the more menu
Tap on Tap to connect of the blind you need to change the name, then tap on the more menu. The more menu (three dots) is located in the upper right side of the screen.
Tap and Rename option and rename your blind
Tap on the Rename option. Enter the new name, then, tap on save.
Deleting/Unclaiming a blind
After deleting a blind, you will need to claim/pair the blind again in order to use it. Be sure you need to delete the blind. Use this link if you only need to change the name of the blind and this link to learn how to claim/pair a blind.
There are two methods to delete a blind:
Method 1
Choose the blind, tap and hold
In the blind list, tap and hold for some seconds the blind you want to delete.
Confirm
Confirm by tapping on Delete/Unclaim.
Method 2
Connect to a blind and tap on more menu
Tap on Tap to connect of the blind you need to change the name, then, tap on the more menu. The more menu (three dots) is located in the upper right side of the screen.
Tap on the Unclaim/Delete and confirm
Tap on the Unclaim/Delete option. Tap on Confirm to permanently delete the blind.
Show/Hide unclaimed blinds
After claiming all your blinds in the app, you can hide the unclaimed blinds lists that is visible on the bottom of your claimed blinds list. To do it so, follow the steps below.
Tap on the menu
The menu is located in the upper left corner of the app.
Turn off "Show unclaimed blinds"
Find the setting Show unclaimed blinds. Turn off the switch by either swiping or tapping on it.
Updating a blind
Whenever there is a new version of the Blue Link firmware, the app will inform that an update is available. There are two types of updates and each one has different particularities.
- Noncritical update:improvements or new features available, update as soon as possible.
- Critical update:some features were disabled. Your blinds will not be fully operational. Update immediately.
Access the Update Blinds page
To update a blind, access the "Update blinds" menu, or tap on the "Update now" that will appear when accessing a blind.
Read the instructions
Before proceeding, read carefully the instructions about the update process. When you are ready to continue, tap on "OK, got it." button.
Tap on "Tap to Update" to update a blind
If you have several blinds to update, choose one that has a strong signal, then tap on "Tap to update".
Stay near to the blind, and when the update is complete, procede to the next blind
It's important to stay near to the blind during the whole update process. Once the update is finished, you can update another blind on the list. If there isn't a blind with a strong signal, move closer to a blind of your choice, until it has a strong signal. Then, proceed as explained in the steps above.
